Privacy Statement
The terms “We,” “Us,” and “Our” pertain to Peonygear.com, while “You,” “Your,” “Customer,” “User,” and “Buyer” refer to the visitor.
This privacy policy delineates the data collection process for customers and users of Peonygear.com, detailing how we share, protect, and utilize the collected information. Safeguarding customer and user data is our highest priority and applies solely when using our services.
We retain the right to update our policy regarding services, materials, customers, business partnerships, or direct marketing. We encourage you to thoroughly read and comprehend this policy.
WHAT INFORMATION WE COLLECT:
Personal Information – Peonygear.com collects only necessary information willingly provided by you. This data is gathered during transactions, contest participation, or newsletter opt-ins and may include your name, email address, physical address, country, city, state, contact number, username, and password. Additional information may be requested for specific transactions or queries.
Stripe and PayPal Service – Financial information is not stored; instead, secure online payment service providers handle payment processing.
Participating in a Contest or Availing Promotional Offers – If you choose to participate in our ongoing giveaways or promotions, we may require your information (Name, Email, Physical Address) as per the official rules. This information may be shared with co-sponsors, staff members, or those managing the promotion.
Linking Your Social Channels – Options to link your social media profile with our website during registration may include details such as your name, location, and contact information.
HOW WE SHARE DATA:
Corporate Staff – Our staff members handle and respond to queries from every customer. They are authorized to manage the database and accounts to enhance the shopping experience.
Partnered Websites – We collaborate with various marketing and e-commerce blogging domains that assist in developing our website. They may feature our website on their platforms and social media channels, potentially including customer reviews with names or pictures.
Courier Service Providers – Trusted delivery agents require access to collected personal information for order fulfillment purposes.
Legal Purpose – We do not disclose or sell your information. However, in case of inquiries or requests from government officials for legal purposes, we may disclose relevant information.
Targeted Advertising – You may notice third-party ads displayed on the website intended to cater to your interests. These ads are served by third-party providers who may collect certain information independently, and we have no control over their processes.
HOW WE USE YOUR DATA:
We use your data as per the agreed terms and conditions for purposes such as processing checkouts, advertising, marketing, and customer service.
Processing Checkouts – We use your information to process orders, including billing and account details.
Advertising and Marketing – We may utilize your data to send you newsletters, deals, promotion offers, partnership requests, information on new or related products, follow-ups on your orders, third-party offers, giveaways/enter-to-win opportunities, and surveys.
Customer Service – We use customer information to provide assistance, including but not limited to communication via chat or social networks, order status updates, product information, and service improvement.
DATA SECURITY:
Ensuring the security of customer details is our prime responsibility. Any information provided through forms will be stored securely in our admin records.
Secured Socket Layer – All personal information you submit is encrypted using SSL (Secure Socket Layer) protection.
Password – We recommend creating a strong and easy-to-remember password for added security.
Child Age of 13 or Below – Our service is not intended for use by children under the age of 13. If we inadvertently receive information from a user aged 13 or below, we will delete it as soon as possible.
YOUR CHOICES:
Access to Your Information – You have the option to edit, correct, and verify the information you provided by accessing your account on our website or by contacting us.
Reviews – You can post honest reviews based on your experience. When submitting a review, you have the choice to include a rating and use a desired name or leave it blank. Abusive reviews that violate our policy will be deleted.
Contact Form – You can use the contact form to ask questions related to orders, products, profile management, sizing, shipment, promotions, and deals.
DATA RETENTION & ACCOUNT DEACTIVATION:
Maintaining Personal Data – You have the right to close your account at any time. However, we will retain your personal data for security, legal requirements, fraud prevention, dispute resolution, enforcement of Terms and Conditions, or unsubscribe purposes.
Account Closure – When your personal data is no longer required, we will delete it, ensuring that it remains anonymous.
COPYRIGHT POLICY:
All material displayed on our website is exclusively produced and photographed in our settings. Unauthorized copying or use of our content or official product images on third-party websites is strictly prohibited. Non-compliance may lead to serious actions being taken against the offending individual or domain. In case of copied original content, we will consider the following actions:
Issue a DMCA notice or notify Google to remove the domain page from the listing.
Initiate an investigation against the responsible party or website.
Send a copyrights letter to legal support for further actions.
These measures may result in a permanent ban of the domain from search listings and prevent future hosting of our products to prevent recurrence.
By visiting our website, all visitors are committed to complying with this updated policy by Peonygear.com.
CONTACT US: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].